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MasterDATA Respects your
privacy
MasterDATA, its websites and subsidiaries respect
your privacy and are committed to protecting it.
MasterDATA provides this Privacy Statement to inform
you of our Privacy Policy and practices and of the
choices you can make about the way your information
is collected online and how that information is
used. We've structured our websites so that,
in general, you can visit MasterDATA on the Web
without identifying yourself or revealing any
personal information. We make this notice readily
available on our home page and at the bottom of
every MasterDATA Web page.
MasterDATA has also self-certified its privacy
practices as consistent with U.S.-E.U. Safe Harbor
principles: Notice, Choice, Onward Transfer, Access
and Accuracy, Security, and Oversight/Enforcement.
More information about the U.S. Department of
Commerce Safe Harbor Program can be found at
http://www.export.gov/safeharbor/.
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- Google, as a
third party vendor, uses cookies to
serve ads on this site.
- Google's use of
the DART cookie enables it to serve ads
to our users based on their visit to our
sites and other sites on the Internet.
- Users may opt
out of the use of the DART cookie by
visiting the
Google ad and
content network privacy policy.
- We use
third-party advertising companies to
serve ads when you visit our website.
These companies may use information (not
including your name, address, email
address, or telephone number) about your
visits to this and other websites in
order to provide advertisements about
goods and services of interest to you.
If you would like more information about
this practice and to know your choices
about not having this information used
by these companies,
click here.
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Sites covered by this privacy statement
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This Privacy
Statement applies to all MasterDATA.com
owned websites and domains, and our wholly
owned subsidiaries ("MasterDATA websites.").
This includes, but is not limited to, the
following domain names:
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Links
to non-MasterDATA websites
The MasterDATA websites may provide links to
third-party websites for your convenience
and information. If you access those links,
you will leave the MasterDATA website.
MasterDATA does not control those sites or
their privacy practices, which may differ
from MasterDATA's. We do not endorse or make
any representations about third-party
websites. The personal data you choose to
give to unrelated third parties is not
covered by the MasterDATA Privacy Statement.
We encourage you to review the privacy
policy of any company before submitting your
personal information. Some third-party
companies may choose to share their personal
data with MasterDATA; that sharing is
governed by that third-party company's
privacy policy.
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Types of information we collect
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This Privacy
Statement covers personal information,
non-personal data collection and aggregate
reporting.
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Personal
information is information that is
associated with your name or personal
identity. MasterDATA uses personal
information to understand better your needs
and interests and to provide you with better
service. Once you choose to provide us with
personal information, you can be assured it
will be used only to support your customer
relationship with MasterDATA. We take
seriously the trust you place in us.
MasterDATA will not sell, rent or lease your
personal information to others.
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On some
MasterDATA websites, you can order
products or services, request
information, subscribe to marketing or
support materials, or register yourself
or your MasterDATA products. The types
of personal information you provide to
us on these pages may include name,
address, phone number, e-mail address,
user IDs and passwords, billing and
transaction information, credit card
information, contact preferences,
educational and employment background,
and job interest data.
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To
personalize our websites, services or
communications and improve our products
and services, we may also ask you to
provide us with information regarding
your personal or professional interests,
demographics, and experiences with our
products or services. Providing this
additional information is optional.
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Non-personal information
is data about usage and service
operation that is not associated with a
specific personal identity. MasterDATA
collects and analyzes non-personal
information to evaluate how visitors use
the MasterDATA websites.
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Non-personal
data we collect may include the pages
visited on the MasterDATA websites, unique
URLs1 visited within MasterDATA.com, browser type and IP2 address. Most non-personal data is collected via cookies
or other analysis technologies.
MasterDATA.com Web pages use cookies and
other technologies for data analysis and
personalization services. MasterDATA also
places ads on other websites that may use
cookies. To learn more, read MasterDATA use
of cookies.
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Children's privacy
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How we use your information
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MasterDATA uses
your personal information to provide you
with services and to help us better
understand your needs and interests.
Specifically, we use your information to
help you complete a transaction or order, to
communicate with you, to provide service and
support, to update you on services and
benefits, to personalize promotional offers
and to personalize some MasterDATA websites.
Occasionally we may also use your
information to contact you for market
research regarding MasterDATA products or
services. We will give you the opportunity
to choose your privacy preferences regarding
such communications (see section 7, "Your
privacy preferences and opting out"). Credit
card information is used only for payment
processing and fraud prevention. Sensitive
personal information is collected only to
facilitate our financial service providers'
credit decisions and will be shared with
them only with your permission. Credit card
information and sensitive personal data are
not used for any other purpose by our
financial services providers or MasterDATA
and will not be kept longer than necessary
for providing the services, unless you ask
us to retain your credit card information
for future purchases.
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Personal data
collected online may also be combined with
information you provide MasterDATA through
other sources such as product registration,
call centers or public events such as trade
shows or seminars.
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Personal data
given to MasterDATA may be transferred
across state and country borders for the
purposes of data consolidation, storage and
simplified customer information management.
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Non-personal
data is aggregated for reporting about
MasterDATA website usability, performance
and effectiveness. It is used to improve the
customer experience, usability and site
content.
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Who we share your information with
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MasterDATA will
not sell, rent or lease your personal
information to others. MasterDATA will not
share your personal information with third
parties except in responding to your
requests for products or services. Your
permission will be requested when you submit
your information. MasterDATA shares customer
information across MasterDATA-owned business
entities and companies working on our
behalf, but only as described above in "How
we use your information."
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MasterDATA
occasionally contracts with third-party
service providers and suppliers to deliver
complete products, services and customer
solutions described in "How we use your
information." Suppliers and service
providers are required to keep confidential
the information received on behalf of
MasterDATA and may not use it for any
purpose other than to carry out the services
they are performing for MasterDATA. These
service providers may change or we may
contract with additional service providers
to better accommodate our customers.
MasterDATA will not share personal
information with any other third parties
without your permission, unless required by
law enforcement action, subpoena, or local
law.
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MasterDATA or
its related entities could merge with or be
acquired by another business entity or some
or all of their respective assets could be
acquired. If such a combination or
acquisition occurs, MasterDATA will make
every reasonable effort to notify you in the
event we share with the merging or acquiring
entity some or all of your personal
information to continue serving you.
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Your choices
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MasterDATA
gives you the choice of receiving a variety
of information that complements our products
and services. You can subscribe to receive
certain product- and service-specific
information and MasterDATA-wide marketing
communications. MasterDATA-wide
communications may include new product
information, special offers, or an
invitation to participate in market research
via email. This option does not apply
to communications for the purpose of
administering order completion, contracts,
support, product safety warnings or driver
updates.
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Your privacy preferences and opting out
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Non-subscription services
MasterDATA will not use your personal
information for a different purpose than the
one stated when you provided your data.
Examples of unrelated uses include sending
communications about special offers, product
information, and marketing messages.
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Subscription
services
To opt-out of receiving communications you
have expressly requested (such as e-mail
newsletters, software updates, etc.), use
any of the following methods:
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Select the
e-mail "opt-out" or "unsubscribe" link,
or follow the opt-out instructions
included in each subscription
communication.
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Return to
the Web page(s) where you originally
registered your preferences and follow
the opt-out instructions.
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Write to
MasterDATA - be sure to provide your
name, e-mail and postal address, and
relevant information about your
MasterDATA subscriptions and
registrations.
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Your information and third-party companies
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Certain
MasterDATA services are linked with those
from unrelated third-party companies, some
which offer you the option to share with
both MasterDATA and the third party personal
data you provide. Examples include the
ability to register software products from
multiple vendors from a single MasterDATA
Web page, to request communications from
MasterDATA marketing or solution partners,
or to enable order completion through a
reseller. We will not share your personal
information with those third-party companies
unless you make that choice.
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Access to and accuracy of your information
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MasterDATA
strives to keep your personal information
accurate. We have implemented technology,
management processes and policies to
maintain customer data accuracy. We will
provide you with access to your information,
including making reasonable effort to
provide you with online access and the
opportunity to change your information. To
protect your privacy and security, we will
also take reasonable steps to verify your
identity, such as a password and user ID,
before granting access to your data. Certain
areas of MasterDATA's websites may limit
access to specific individuals through the
use of passwords and other personal
identifiers.
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Keeping your information secure
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MasterDATA is
committed to protecting the information you
provide us. To prevent unauthorized access
or disclosure, to maintain data accuracy,
and to ensure the appropriate use of the
information, MasterDATA has in place
appropriate physical and managerial
procedures to safeguard the information we
collect.
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We use Secure
Sockets Layer (SSL) encryption when
collecting or transferring sensitive data
such as credit card information. SSL
encryption is designed to make the
information unreadable by anyone but us.
This security measure is working when you
see either the symbol of an unbroken key or
closed lock (depending on your browser) on
the bottom of your browser window.
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Credit card
numbers are used only for processing payment
and are not used for other purposes.
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Changes to this Statement
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If there are
updates to the terms of MasterDATA's Online
Privacy Statement, we will post those
changes and update the revision date in this
document, so you will always know what
information we collect online, how we use
it, and what choices you have. For material
changes to this Statement, MasterDATA will
provide notification to affected customers.
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Contacting us
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We value your
opinions. If you have comments or questions
about our privacy policy, please
email us or write to us at the following address:
MasterDATA, Inc.
P.O. Box 1749 PMB 68
Big Bear Lake, California 92315
Phone: (818)701-6686
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How MasterDATA uses cookies on MasterDATA.com
and in third-party ads:
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Cookies
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A “cookie”
is a small data file transferred by a
website to your computer’s hard drive.
MasterDATA sends cookies when you surf
our site, make purchases, request or
personalize information, or register
yourself for certain services. Accepting
the cookies used on our site does not
give us access to your personal
information, but we may use the cookies
to identify your computer. Cookies are
typically classified as either “session”
cookies or “permanent” cookies.
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“Session”
cookies do not stay on your computer
after you leave our website or close
your browser. The aggregate information
collected permits us to analyze traffic
patterns on our site. This can enable us
over time to provide a better experience
on our site by improving content or
personalization and making our site
easier to use.
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“Permanent”
cookies are those that remain on your
computer. They are used to facilitate
shopping, personalization and
registration services. For example,
cookies can keep track of what you have
selected to purchase as you continue to
shop and allow you to enter your
password only once on Web pages where a
login is required. “Permanent” cookies
can be manually removed by the user.
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Most
browsers automatically accept cookies by
default, but you can usually refuse
cookies or selectively accept certain
cookies by adjusting the preferences in
your browser. If you turn off cookies,
there may be some features of our site
that will not be available to you and
some Web pages may not display properly.
You can find information on popular
browsers and how to adjust your cookie
preferences at the following website:
Microsoft Internet Explorer:
http://www.microsoft.com/info/cookies.htm
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Web Beacons
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Currently,
MasterDATA.com web pages, but not its
HTML-formatted e-mail newsletters, use
Web beacons in conjunction with cookies
to compile aggregate statistics about
website usage. A Web beacon is an
electronic image, called a single-pixel
(1x1) or clear GIF. Web beacons can
recognize certain types of information
on a visitor's computer, such as a
visitor's cookie number, time and date
of a page view, and a description of the
page where the Web beacon is placed. You
may render some Web beacons unusable by
rejecting their associated cookies.
No personally identifiable data is
gathered. The traffic statistics
obtained assist MasterDATA in refining
its web pages to better reflect users'
interests and objectives.
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Third Party
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MasterDATA
may occasionally post third-party ads on
its website. MasterDATA may use
third-party media companies to place ads
for MasterDATA products or services on
other companies’ websites. If you view a
Web page where MasterDATA ads appear,
the online media company may place a
cookie or Web beacon on your computer.
This allows the online media company to
recognize the computer when it is used
to return to that site, or to measure
advertising response. This data is
anonymous and is not linked to personal
data on the user’s computer or any
MasterDATA databases. Some MasterDATA
newsletters delivered on MasterDATA’s
behalf by online media companies use the
same technologies. In both cases, this
data is also used by the online media
company to measure advertising and
content interest and relevance.
MasterDATA does not have access to the
data collected by the online media
company. To prevent online media
companies from placing cookies on your
computer, you will need to visit each
media company’s website and use their
cookie removal process or set your
browser cookie filter accordingly.
Rev.
June 2004
1. A URL (Uniform Resource Locator) is the global address of
documents and other resources on the World Wide Web.
For example, http://www.MasterDATA.com is the URL
for MasterDATA's U.S. home page.
2. An IP address is an identifier for a computer or device on a
Transmission Control Protocol/Internet Protocol
(TCP/IP) network, such as the World Wide Web.
Networks use the TCP/IP protocol to route
information based on the IP address of the
destination. In other words, an IP address is a
number that is automatically assigned to your
computer whenever you are surfing the Web, allowing
Web servers to locate and identify your computer.
Computers require IP addresses in order for users to
communicate on the Internet, browse and shop.
Using this site means you accept the terms of
MasterDATA's Privacy Statement.
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